Jobs
We are always looking for great people. We have a range of roles in our service across the spectrum of drug and alcohol work. Please keep checking back as we add new roles all the time.
Current Vacancies
SPOC Worker
Contract type: Permanent Salary: £25,877.80 - £30,868.31 per annum Closing Date: 8 November 2026
Location: Portland House, Shalesmoor, Sheffield, S3 8UG
Working Hours: 37 hours per week
Contract Type: Permanent
Salary: £25,877.80 – £30,868.31 per annum
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
We’re looking for a compassionate and organised SPOC Worker to join our Likewise Sheffield service, providing an efficient and supportive first point of contact for people accessing the service, as well as professionals, family members and carers.
As part of the Single Point of Contact (SPOC), you’ll manage incoming calls and enquiries, gather important information and ensure people are directed to the most appropriate support.
This is a varied role where you may respond to people experiencing crisis or presenting with higher levels of risk. You’ll need to remain calm, listen carefully and communicate sensitively while ensuring information is accurately recorded and appropriate procedures are followed.
Alongside telephone-based support, you may complete assessments face-to-face, respond to prescribing queries, book appointments and work closely with colleagues and external agencies to ensure people receive an effective and coordinated service.
What You’ll Do
- Manage incoming calls and enquiries from people accessing the service, professionals, families and carers.
- Gather accurate information and identify the most appropriate service, colleague or pathway for each person.
- Respond calmly and professionally to a range of enquiries, including situations involving risk or crisis.
- Complete assessments when required, including face-to-face contact with people accessing the service.
- Support with prescribing enquiries, appointment booking and electronic diary management.
- Maintain accurate, confidential and timely records using relevant electronic systems.
- Work within established referral procedures and care pathways.
- Complete and contribute to risk assessments and respond appropriately to safeguarding concerns.
- Work collaboratively with multidisciplinary colleagues and external agencies to achieve positive outcomes.
- Contribute to team meetings, supervision, training and your own professional development.
To Succeed in This Role, You’ll Need:
- GCSE Maths and English or equivalent.
- Excellent communication and telephone skills.
- The ability to work sensitively with vulnerable or disadvantaged people.
- The ability to deal effectively with enquiries from service users, professionals, families and carers.
- Knowledge and understanding of the issues facing people who misuse substances.
- An understanding of risk assessment and safeguarding for children and vulnerable adults.
- The ability to respond appropriately to a range of calls, including those involving high risk or crisis.
- Strong IT and record-keeping skills, including confidence using Microsoft Office programmes.
- A mature, compassionate and non-judgemental approach to people accessing our services and their families.
- Knowledge of harm reduction and experience using SystmOne would be advantageous.
- An NVQ Level 3 in Health & Social Care or equivalent would also be advantageous.
If you’re an organised and compassionate communicator who can remain calm under pressure and help people access the right support at the right time, we’d love to hear from you.
Interviews will be held on a rolling basis as suitable candidates apply, and we reserve the right to close the vacancy early if a successful candidate is appointed.
To see the full job description, please click here.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-11-08
Recovery Navigator – (Health, Outreach, Prevention and Engagement)
Contract type: Permanent Salary: £25,877.80 - £34,240.03 per annum Closing Date: 18 November 2026
Recovery Navigator – (Health, Outreach, Prevention and Engagement)
Location: Portland House, Sheffield S3 8UG
Working Hours: 37 Hours Monday to Friday with one late night as required
Contract Type: Permanent
Salary: £25,877.80 – £34,240.03 per annum
Please note that this is a rolling advert for multiple positions, therefore we will interview as we go.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role:
We’re looking for a compassionate and proactive HOPE ( (Health, Outreach, Prevention and Engagement) Worker to join our team. In this role, you’ll support individuals affected by substance misuse by providing immediate, practical help and encouraging long-term recovery.
You’ll work closely with service users, professionals, and the wider community to reduce harm, prevent relapse, and help people build healthier, more stable lives.
What You’ll Do:
- Manage a varied caseload of clients and support them in achieving recovery.
- Support service users in accessing resources and services to increase their recovery capital and achieve recovery goals.
- Work in partnership with a multi-disciplinary team and provide guidance to managers and colleagues.
- Comply with monitoring and evaluation systems, collect and monitor information, and provide reports when required.
- Maintain accurate and up-to-date records in accordance with organisational guidelines.
- Comply with the organisation’s Code of Conduct and Safeguarding policies.
- Reduce substance-related harm to individuals and the community.
- Participate in supervision and reflect on interpersonal dynamics within the therapeutic relationship.
- Uphold data protection legislation and service user confidentiality agreements.
- Provide a full range of services in an outreach and in-reach capacity.
To Succeed in This Role, You’ll Need:
- The successful applicant must have some experience within substance misuse, recovery support or a similar type of role.
- Compassion and kindness to provide effective support and care to service users.
- Resilience to handle challenging situations and maintain a positive outlook.
- Excellent communication and interpersonal skills.
- Strong organisational and time-management abilities.
- A commitment to maintaining confidentiality and adhering to ethical guidelines.
A full driving licence and the ability to drive are essential requirements for this role. Access to and use of your own vehicle for work purposes is desirable.
To see the full job description, please click here.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-11-18
Recovery Navigator
Contract type: Permanent Salary: Salary: £25,877.80 - £34,240.03 per annum Closing Date: 21 November 2026
Recovery Navigator – Likewise Sheffield – Alcohol Team
Location: Portland House, Sheffield S3 8UG
Working Hours: 37 Hours Monday to Friday
Contract Type: Permanent
Salary: £25,877.80 – £34,240.03 per annum
Please note that interviews will be held as and when, therefore the close date is subject to change.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
As a Recovery Navigator working within the Alcohol Pathway team, you’ll play a crucial role in guiding individuals toward recovery, offering tailored support, and coordinating services for their well-being. If you’re passionate about making a difference in people’s lives, join us in this impactful position. In the Recovery Navigation Team, we support clients in addiction from alcohol from 18 years and above. We deliver psychosocial interventions to support clients through treatment.
What You’ll Do
- Manage a caseload, devising, implementing, and reviewing ongoing recovery and treatment plans.
- Facilitate and promote individuals’ progression from initial engagement, through structured treatment, to self-sustained recovery.
- Reduce substance-related harm to individuals and the wider community.
- Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals.
To Succeed in This Role, You’ll Need:
Whether you come from a strong background in the substance misuse sector, have experience in mental health support, have a history in the criminal justice field, or possess a relevant academic background, we welcome you to join our diverse team. We believe that various experiences contribute to our comprehensive support and care mission. Specifically, we are seeking individuals with one or more of the following professional experiences:
- Substance misuse background
- Mental health background
- Criminal justice background
- A relevant academic background such as Criminology, Psychology, Law or Sociology
- A strong portfolio of volunteering in a similar role
- Case management experience and the ability to manage expectations in this emotionally demanding role are highly valued for their contributions to our mission of consistent, high-quality care.
To see the full job description, please click here.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-11-21